| BUSINESS PROCESS MANAGEMENT |

Businesses are facing a greater regulatory burden, whether it is: Health & Safety Regulations, Environmental Regulations, FSA Regulations, Sarbanes-Oxley, ISO 9001 or BS 25999.  In many cases there’s greater potential punishment for non-compliance, yet compliance in itself is seldom perceived to be the end goal of your business.  However, a well run business will pass audits more easily, but more importantly, it will enjoy greater efficiency, safety and compliance at lower cost.

So where should your quest for compliance start?  With a robust examination of your business processes.  Rock Consultants can provide the resource required to take a holistic view of the processes across your business and, using bespoke process mapping software, can provide you with a real-time, contextual view of processes, controls, performance, resources, systems, documentation and activity ownership.

Rock Consultants can help reduce the time and costs associated with compliance.  Bespoke process mapping software provides an environment to achieve and sustain compliance as part of mainstream operations for all employees, instead of compliance being treated as a cyclical heroic effort!

Control is a solution that lets you manage and transform your business through process management.  It does so by letting you fully understand and align all the processes carried out within your business and then use them operationally.

The processes captured using Control are designed to be understood and used by every person in your business.  They become the simplest and easiest way to understand how you work.  Below is an example map that took literally a couple of hours to map but very quickly we were able to identify and plot some key metrics by linking to existing excel spreadsheets.

| Corporate Governance |

Rock can provide a comprehensive compliance service for customers who require value and top-level client service. Our compliance specialists provide focused, detailed attention to customer compliance issues across the spectrum of corporate challenges.

We provide senior level strategy and planning assistance as well as detailed day-to-day compliance services where our consultants act as extensions to your permanent staff. Responsiveness, flexibility and breadth of knowledge are key attributes that allow our customers to utilise Rock resources while keeping headcount and overhead costs to a minimum.

When appropriate, our consultants work closely with our Strategic Partners to offer bespoke compliance solutions for our key customers. Automated approaches are designed and deployed to fit the size of each organisation and range from custom stand-alone applications to deployment of a full compliance management solution. Specialist service areas for our consultants include:

• Legislatory and Regulatory Compliance (EU/UK)
• Standards Compliance (International/EU/UK)
• Health, Safety, Environment & Quality Management
• Management of Operational Road Risk (MORR)
• Business Change Management
• End-to-End Business Process Mapping
• Business Continuity Planning
• Risk Management Planning
• Internal/External Audit Program Management
• Waste/COSHH Inventory Management

| Corporate Social Responsibility |

Key Benefits to developing a CSR Programme:

• Reduce costs, risks, liability
• Protect and enhance brand value and reputation
• Provide instant and automatic reporting of key metrics
• Improve response time and accuracy of information to stakeholders
• Report information consistently across your business
• Compare data across sites, business units or your entire business
• Improve the effectiveness and efficiency of corrective and preventative actions

There is a compelling business case for a company to improve corporate responsibility. Such an approach helps a business to reduce costs, risks and liability, protect and enhance brand value and reputation, and generally improve performance. This approach meets the needs of all stakeholders.

Effective CSR management programmes prevent problems and violations from occurring. This reduces the risk and cost of fines, liabilities and lost business, and improves a business's overall competitiveness, including competitiveness through supply chain compliance.

Rock have the ability to provide you with a management system that improves data collection and data quality for corporate responsibility reports. It is an easy-to-use, efficient, effective and flexible management system for multi-site or multi-national operations. The management system can be tuned for your specific needs to address corporate responsibility factors.